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Website & Information => Glitches & Forum Help => Topic started by: Lippy Chick on July 23, 2008, 19:01:09 pm

Title: Solved the problem of not accessing PMs
Post by: Lippy Chick on July 23, 2008, 19:01:09 pm

Hi for all who will read this.

I couldn't access my Personal Messages for ages.  I think there was a large e-mail sent out and it blocked it up or something.  I tried deleting the caches and cookies etc, tried logging in using a different browser (I normally use Firefox).

Then I was about to send a personal message to Gareth to ask if he could sort it for me.  I clicked on his PM button under his picture.  Along the left hand side you have a list of options.  I tried clicking on my Inbox to no avail, still couldn't access them.  Then I clicked on "prune messages" and it gave me the option to clear my messages.  Which I did and now I can access my PMs.  I have lost all my messages, but there was nothing in there really to keep anyway.

Just to let you know there is a solution.

Hope it helps.

Pauline

Title: Re: Solved the problem of not accessing PMs
Post by: potlaura on July 23, 2008, 19:32:41 pm

Hi

Thanks just managed to access mine too x

Title: Re: Solved the problem of not accessing PMs
Post by: Lippy Chick on July 24, 2008, 11:39:45 am

Fab, glad it worked for you.

 ;D ;D ;D

Title: Re: Solved the problem of not accessing PMs
Post by: knackered on September 15, 2008, 10:06:18 am

Hurray - it worked for me too! Clever lady.
x