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Website & Information => Glitches & Forum Help => Topic started by: alligirl (can't log in) on December 01, 2006, 14:55:26 pm

Title: Can't log in (HELP...before I throw the computer out the window!)
Post by: alligirl (can't log in) on December 01, 2006, 14:55:26 pm

GRR!!  I can't stay logged in!  I've deleted cookies, closed the browser and tried again. But it still doesn't work. This is happening with other websites I have to log in to as well. I can log in and move on but before I can do anything it makes me log in again.  What else can I do?

Title: Re: Can't log in (HELP...before I throw the computer out the window!)
Post by: Gareth - Harvey & Theo's Dad on December 01, 2006, 17:46:33 pm

You mention that you've deleted cookies, have you deleted temporary internet files/cache as well??  Do you have a spyware/adware program that you can use to check your computer for spyware and adware?

Title: Re: Can't log in (HELP...before I throw the computer out the window!)
Post by: alligirl (not logged) on December 01, 2006, 19:08:54 pm

ok, now I've deleted the temp internet files and still have the problem (I logged off for a while after I did that).  I don't think I hve spyware...not even sure what that is.  If it helps to hasve more info, I had this problem a while back, and dealt with it, then one day it was fine again.  I don't think I did anything different or special.

Thanks, Gareth!!

Title: Re: Can't log in (HELP...before I throw the computer out the window!)
Post by: esthere on December 01, 2006, 19:13:57 pm

Thsi happened to me, last month when I changed computer??
I followed Gareths advice re the cookies (belated thanks Gareth)
hope you get it fixed :)

Title: Re: Can't log in (HELP...before I throw the computer out the window!)
Post by: Gareth - Harvey & Theo's Dad on December 01, 2006, 19:21:09 pm

Have you tried refreshing (F5) the site once you've logged in?

Also, if you're not already using the Firefox browser I urge you to download and install it.  You can get it HERE  If you use Internet Explorer as your browser then it's highly likely you have spyware/adware on your machine, unless you have some security program running that you are unaware of.  Spyware/Adware can cause your pc to slow down, throw errors when browsing the internet, cause pop-ups etc.  To both check and clean these programs from your system, the most effective program I've come across is Ad-Aware, you can download that HERE