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Website & Information => Glitches & Forum Help => Topic started by: Colin Macs Mom on August 12, 2007, 20:25:45 pm

Title: shimzy is locked out
Post by: Colin Macs Mom on August 12, 2007, 20:25:45 pm
Here's part of an email from her...

I'm not sure what's been going on but one day my account was deleted. Every time I tried to sign back in or reactive my account it would just delete itself. I got so sick of trying to log back I just gave up. I didn't bother trying a different address. If it did happen to log me in it would load pages properly, I couldn't post or reply it was really weird!!
Title: Re: shimzy is locked out
Post by: JennŠ on August 12, 2007, 21:14:51 pm
Oh good!!!!  We were so worried she left 'cause she did not want to be here anymore.  ANDY!!!!!!!!!  GARETH!!!!!!!!!!  We need her back up and running please!   :-* :-* :-*  Luv you guys!!!!!
Title: Re: shimzy is locked out
Post by: binxyboo on August 12, 2007, 21:20:10 pm
Glad to hear from her!
Title: Re: shimzy is locked out
Post by: Caroline-Charlies Mummy on August 12, 2007, 21:22:03 pm
We were worried :)

Hope she can come back soon :D
Title: Re: shimzy is locked out
Post by: Shdef on August 13, 2007, 07:26:40 am
We were all worried!

I saw that her account was deleted after maintenance mode, so hoped it was a glitch.

HELP HER!!!
Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 13, 2007, 09:21:08 am
When did the deletion occur? 

Is she able to create a new account using a different email address and username?

If so, I would recommend a cookie and temp. files cleanout first.

Usually, once an account has been deleted there's very little that can be done about it, it's deemed final.  I'm not sure why the account was deleted initially, Admin very rarely delete accounts, we find bans are more effective for our purposes.

If we can get some sort of timeline I will see if Andy can query the database and re-set the account up, but it's a very long shot.
Title: Re: shimzy is locked out
Post by: NikiJ on August 13, 2007, 14:27:56 pm
Great :D :D :D  Jess tell her to come back to us.

Niki
Title: Re: shimzy is locked out
Post by: Shdef on August 13, 2007, 14:33:21 pm
July 26th is when it happened...

I'm so happy it's a glitch though and nothing to do with her ;D
Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 13, 2007, 16:26:02 pm
Thanks for that Steffi :)

Jessica, can you pm me the email address that Shimzy would like to use please.  I will manually set up an account and activate it for her, and then email her the details myself.  I think it's pretty safe to say that all previous record of her has been lost, but I will ask Andy to investigate it nonetheless :)
Title: Re: shimzy is locked out
Post by: Colin Macs Mom on August 13, 2007, 16:37:28 pm
PM-ing you now Gareth  :)
Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 13, 2007, 17:10:46 pm
Thanks Jessica :) :)
Title: Re: shimzy is locked out
Post by: Shdef on August 13, 2007, 17:30:25 pm
I know yous probably have been through this and it's garbage, but doesn't the thing that Lisa said happen when the IP is banned?

Happened to me before on a forum where they banned another German who used Telecom and then I and others where not allowed in either.

Just a thought, probably rubbish.
Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 13, 2007, 17:45:51 pm
It's a valid point Steffi, but our forum software wouldn't delete a new account based upon a ban, it just denies access when an IP address ban is in place.  An IP address that has been banned wouldn't be able to set up a new account, there would be no access :)
Title: Re: shimzy is locked out
Post by: Shdef on August 13, 2007, 17:52:39 pm
Unless it's set up somewhere else and then once tried at home again it wouldn't work?

But it's not the reason anyway, sorry for the confusion  :)
Title: Re: shimzy is locked out
Post by: JennŠ on August 13, 2007, 20:38:25 pm
Nah, just thinking again Steggi.  And teaching us new stuff. 
Title: Re: shimzy is locked out
Post by: Caroline-Charlies Mummy on August 13, 2007, 20:49:38 pm
Quote from: JennŠ on August 13, 2007, 20:38:25 pm
And teaching us new stuff. 


I still don't understand :-[ :-[
Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 13, 2007, 21:11:37 pm
Quote from: Steffi on August 13, 2007, 17:52:39 pm
Unless it's set up somewhere else and then once tried at home again it wouldn't work?

But it's not the reason anyway, sorry for the confusion  :)

A person who has been banned could sign up again at a different location (thus a different IP address), and an unknown email address & username (we ban on email, username & IP to be thorough & some other methods not to be disclosed  ;) ).  If that person then returned to the location at which they were banned (usually home) then they would instantly receive a "Ban" message when they attempt to log in....the new account that had been set up however would not be deleted by the system, but it would now be linked back to the original IP address and as such rendered useless.
Title: Re: shimzy is locked out
Post by: JennŠ on August 13, 2007, 21:26:50 pm
OOOOOO!!!!!!!!!!!  Secret banning practices!!!!!!!  How very cool!!!!!  Ladies, we belong to an EXCLUSIVE club!   ;) ;)
Now we need a secret handshake!!
Title: Re: shimzy is locked out
Post by: Shdef on August 14, 2007, 07:07:28 am
LOL!

All for it. Any signs of her yet?

Title: Re: shimzy is locked out
Post by: Gareth - Harvey & Theo's Dad on August 14, 2007, 08:09:59 am
Ayuh :)

https://babywhispererforums.com/index.php?topic=99698.0
Title: Re: shimzy is locked out
Post by: NikiJ on August 14, 2007, 15:38:32 pm
Thanks Gareth.  You're a STAR :-*