Could it be made a window to an mIRC based chat? It would be faster, easier, able to be moderated and maybe a bit safer. Lots of people say it's too slow for them and they get chucked out all the time.
Edited two days later...
Just a question...
I'm in there just now. One lady is asking for advise, and another is trying to give it. But they both get chucked out all the time. And the delay is so bad (for everyone).
Can we try IRC? It could be a link to the chat window, nothing much would change, right?