You may not be where you want to get, but you have come so far - so that is a huge success! I started sleep training my lo at about 10 months but we had huge problem like you guys did - many props, nw, ew, etc... I also used gw for a long time and it worked great. Once I moved onto pd/wo it really moved things along. I think 20 min is great. It does get better, with a few blips along the way.
Being tired is hard - I know what you mean about getting less sleep at this point then when using the gw methods, but it is so worth it. It really is a short term sleep loss for a huge quality sleep gain.
I also understand about the feeling like you are letting them cry. My dd still has ew and I'm trying wi/wo right now to fix. It is hard, but she gets so much more upset when I go into the room that the count down really gives her a chance to calm down. She definitely calms down quicker with me in and out a bit less. I too respond too quickly to her, after she just start crying. I have to sit there now for a few seconds and see if the cry is really an I need you or not. Sometimes I decided she does need me and by the time I get to the door she has stopped!
You are doing so well!