Author Topic: Inbox crashing site  (Read 1985 times)

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Offline donna_issabella

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Inbox crashing site
« on: April 30, 2008, 19:07:54 pm »
Hi there,

I have the same problem Zoey had. For some time now, when I have the site open and open my message box, the site hangs and then opens upto 100 IE pages automatically. Now, as I am stepping down as a mod, I am trying to clear my inbox and I can't, as it crashes each time I open it up. My task manager cannot keep up in closing the IE pages either. I have cleared the cache, the temp files, the history, the lot. Despite that, I am still having this problem.

Please help :)

TIA
DI

Offline Gareth - Harvey & Theo's Dad

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Re: Inbox crashing site
« Reply #1 on: April 30, 2008, 22:58:02 pm »
Do you mind losing all your messages?  The only way I can do it without actually logging in as you is to set your pm limit to 1, but doing so will empty the rest of your messages out.
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline donna_issabella

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Re: Inbox crashing site
« Reply #2 on: May 01, 2008, 01:00:35 am »
Hi Gareth,

I got in this afternoon and was able to clear it all out. I never even knew I had received that huge group email. I received on about a month ago and I am sure I deleted it. But low and behold there was one there this afternoon again. I deleted it ASAP and all seems fine now.

Thanks alot!

DI

Offline rach

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Re: Inbox crashing site
« Reply #3 on: May 09, 2008, 16:28:20 pm »
Having the exact same probs - sometimes it works and will let me view the messages, but then crashes when I try to get out of the PM menu, other times it won't let me look at PMs at all.
Rach xx

Offline Gareth - Harvey & Theo's Dad

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Re: Inbox crashing site
« Reply #4 on: May 09, 2008, 17:04:36 pm »
Rach, have you been able to delete the donation PM from Andy?  Try deleting that if you haven't already.
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline rach

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Re: Inbox crashing site
« Reply #5 on: May 09, 2008, 18:15:59 pm »
OK will give it a go :D
Rach xx

Offline rach

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Re: Inbox crashing site
« Reply #6 on: May 09, 2008, 20:11:24 pm »
Well I gave it a go, but didn't get that far, it crashed before it would let me delete the message.

I'll have another go ...
Rach xx

Offline rach

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Re: Inbox crashing site
« Reply #7 on: May 09, 2008, 20:29:22 pm »
Nope, crashed again :(
Rach xx

Offline Jaime

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Re: Inbox crashing site
« Reply #8 on: May 10, 2008, 10:13:06 am »
Rach, you may have to do it in Internet Explorer, not Mozilla
Jaime
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Offline Fiona (Leah & Kians Mom)

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Re: Inbox crashing site
« Reply #9 on: May 10, 2008, 17:39:35 pm »
I had the same prob too and once I finally mangaged to get in, it took days with IE, and deleted it things were back to normal.

Offline rach

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Re: Inbox crashing site
« Reply #10 on: May 10, 2008, 20:19:38 pm »
Well I've managed to get in by using Safari - deleted the message from Andy and a couple of others and so far so good, will just see how it goes.

Thanks everyone xx
Rach xx