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Author Topic: Internet freeze on My Messages  (Read 2264 times)

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Offline yc

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Internet freeze on My Messages
« on: June 25, 2008, 22:39:26 pm »
Hello,

Whenever I go to or leave My Messages, my internet freezes for several minutes.  The bottom of page says "transferring data from bw.com".  I can't even go to another page/tab while I wait for the page to finish loading.  Very frustrating!   >:( Please help fix!  Thank you!

Yvonne
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Yvonne

Offline RachelC

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Re: Internet freeze on My Messages
« Reply #1 on: June 26, 2008, 01:49:55 am »
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Offline Tamara

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Re: Internet freeze on My Messages
« Reply #2 on: July 09, 2008, 10:16:37 am »
Having the same problem myself for past few weeks - freezes my whole computer, nightmare.  Will try deleting cookines, files - see if that helps, if not, I may need some more help
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Offline Caroline-Charlies Mummy

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Re: Internet freeze on My Messages
« Reply #3 on: July 09, 2008, 13:50:35 pm »
If you are using Firefox, you need to open BW with Internet Explorer, and delete the mass pm Andy sent to us all a couple of months ago, it's causing Firefox to crash :)
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Caroline :)





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Offline yc

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Re: Internet freeze on My Messages
« Reply #4 on: July 10, 2008, 05:30:57 am »
Sorry it's been so long--been busy with NWs and sleep training!  ::) 

Bummer.  I really like Firefox.  I was having problems with my Internet Explorer so I switched over.  Plus, I like how Firefox remembers what tabs you had open when the computer restarts after an update.  I guess I will just have to use IE for checking my BW messages.  Darn.  :-\  Did it work, Tamara?
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Offline Caroline-Charlies Mummy

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Re: Internet freeze on My Messages
« Reply #5 on: July 10, 2008, 07:44:59 am »
You don't need to change permanently - just use IE to delete that message that Andy sent, and then you should be fine using Firefox again.

(funny how we're all different - I hated Firefox, and deleted it off my laptop :))
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Caroline :)





"Mama exhorted her children at every opportunity to 'jump at de sun.' We might not land on the sun, but at least we would get off the ground." -- Zora Neale Hurston

Offline yc

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Re: Internet freeze on My Messages
« Reply #6 on: July 10, 2008, 20:56:58 pm »
Thanks, Caroline!  I'll try it. 

(Yes, funny how we are all different...up until recently, I didn't even realize there were options other than IE.  My older son was having lots of problems playing educational games at nickjr.com so I switched to Firefox and love it!  My husband is a computer tech, but he doesn't tell me things until I have problems.  So I will have him help me now that I have specific directions.  Thanks again!   :-*
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Offline Tamara

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Re: Internet freeze on My Messages
« Reply #7 on: July 10, 2008, 21:01:56 pm »
Deleting files/cookies seems to have solved the problem here  :)

I've only EVER used IE, I've heard of firefox but never seen it, not even sure what it is lol  :-[ ::)
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Offline yc

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Re: Internet freeze on My Messages
« Reply #8 on: July 12, 2008, 00:21:55 am »
Hi Tamara,

You sound like me! Ha ha ha!  :D
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Yvonne
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