Author Topic: Solved the problem of not accessing PMs  (Read 15329 times)

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Offline Lippy Chick

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Solved the problem of not accessing PMs
« on: July 23, 2008, 19:01:09 pm »
Hi for all who will read this.

I couldn't access my Personal Messages for ages.  I think there was a large e-mail sent out and it blocked it up or something.  I tried deleting the caches and cookies etc, tried logging in using a different browser (I normally use Firefox).

Then I was about to send a personal message to Gareth to ask if he could sort it for me.  I clicked on his PM button under his picture.  Along the left hand side you have a list of options.  I tried clicking on my Inbox to no avail, still couldn't access them.  Then I clicked on "prune messages" and it gave me the option to clear my messages.  Which I did and now I can access my PMs.  I have lost all my messages, but there was nothing in there really to keep anyway.

Just to let you know there is a solution.

Hope it helps.

Pauline
Pauline
Alice (30th March 2007)

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Offline potlaura

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Re: Solved the problem of not accessing PMs
« Reply #1 on: July 23, 2008, 19:32:41 pm »
Hi

Thanks just managed to access mine too x
Jack 31.12.98
Tom 06.09.06
Euan 28.12.2011

Offline Lippy Chick

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Re: Solved the problem of not accessing PMs
« Reply #2 on: July 24, 2008, 11:39:45 am »
Fab, glad it worked for you.

 ;D ;D ;D
Pauline
Alice (30th March 2007)

The Lord is my Shepherd, I'll not want.

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Offline knackered

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Re: Solved the problem of not accessing PMs
« Reply #3 on: September 15, 2008, 10:06:18 am »
Hurray - it worked for me too! Clever lady.
x
Anna x