Author Topic: cant get to my messages  (Read 1858 times)

0 Members and 1 Guest are viewing this topic.

Offline hollybush

  • New, But Posting Steadily!
  • **
  • Showing Appreciation 3
  • Posts: 60
  • Location:
cant get to my messages
« on: November 03, 2009, 18:04:38 pm »
hi,

not sure if this is the right place to come but I cant get to my personal messages....the page just comes up blank....maybe its because I dont have any new messages but theres nothing on the screen at all....

hope someone can help!
thanks
hxxxx

Offline Intransit

  • Resident BW Chatterbox!
  • *****
  • Showing Appreciation 31
  • Gender: Female
  • Posts: 1860
  • Location:
Re: cant get to my messages
« Reply #1 on: November 03, 2009, 18:42:45 pm »
I read this on another post in the glitches part of the forum and it worked for me just 2 days ago. CLick on someones personal message button (the little bubble under location on the lefthand side of my post for instance. Then on the left hand side there will be a menu, and I believe it says prune messages, click that..and then something will come up which says prune all messages X # of days old or older, and click OK. You should then be OK to view your messages. I did read as well, you lose the messages withing the said time frame on the pop up.
If this is unclear (I am often unclear)then check glitches & forum help-- one of the last options in the boards menu, and on page 1 or 2 there is the post about the same thing....good luck hth
« Last Edit: November 04, 2009, 01:06:20 am by sjeb »
*Sarah*
Neve treat others as you yourself would not like to be treated.

Offline daisymelan

  • Resident BW Chatterbox!
  • *****
  • Showing Appreciation 121
  • Gender: Female
  • Posts: 3822
  • Location: Red Deer, Canada
    • My Site Dedicated to BW.
Re: cant get to my messages
« Reply #2 on: November 03, 2009, 22:11:45 pm »
The same thing is happenign with my messages.  I had a pm and I went in to see it and it's jsut a blank screen.  I tried the pruning thing, but that resulted in the same white screen.   :-\
Mom to O (July 20/05) and L (Dec 25/06)

Offline hollybush

  • New, But Posting Steadily!
  • **
  • Showing Appreciation 3
  • Posts: 60
  • Location:
Re: cant get to my messages
« Reply #3 on: November 04, 2009, 10:52:33 am »
thanks sjeb!  worked a treat...your instructions are very clear!!

thanks again

hxxxxxxxxxxxx