Hey there Char,
I'm sorry you feel your post was missed by the mods - I noticed that Zoe had replied, she is a mod in general sleep.
In any event, I have posted on your original thread, and hope that I can help. I'm sure you'll appreciate that us mods don't always have the answers, have you seen how much we post ourselves looking for BTDT ideas and experience. I do you know hon, I think that's the key isn't it for making these forums work - we all have experience of something, moderator or not, and if we pave that forward, we can help each other.
If it's ok with you, I will lock this thread and redirect people to your main thread so you can hopefully get some helpful thoughts yo help you through?
Hena xx