Author Topic: Change of email on account - no activation email received  (Read 81 times)

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Offline JoyRose

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Change of email on account - no activation email received
« on: August 29, 2018, 00:16:07 am »
Hi,

I had to setup a new account so I could get in and get some help.

My normal username is toppette. I recently logged in and changed my email address. But when I try to log in now, it says I have to activate my email. I've asked it to resend me the activation email several times, but I've never received the email - and yes, I have checked the spam folder.

Please help! I'd like to log into my normal account, as I've made many posts there.

Thanks,
Helen.

Offline Jaime

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Re: Change of email on account - no activation email received
« Reply #1 on: August 29, 2018, 21:35:14 pm »
Hi Helen,

Not sure why you weren't getting the emails.  Sometimes the data base is weird.  So sorry for the confusion. 

I activated your profile and you should be good to go now.   :)
Jaime
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Offline toppette

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Re: Change of email on account - no activation email received
« Reply #2 on: August 31, 2018, 03:47:38 am »
Thank you so much! I'm logged in now :)