Author Topic: help again gareth  (Read 1053 times)

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kt mum

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help again gareth
« on: October 04, 2005, 21:12:38 pm »
hi it wont let me log in
ive tried deleating the cookies and files but still says incorrect username or pass word
sorry to trouble :?  :oops:

Offline Gareth - Harvey & Theo's Dad

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help again gareth
« Reply #1 on: October 04, 2005, 21:15:47 pm »
OK, I think Andy has pretty much cracked this now, so can you try clearing cookies one more time, closing browser, opening browser.

Then update to let me know how you get on :D
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

kt mum

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help again gareth
« Reply #2 on: October 04, 2005, 22:25:38 pm »
Hi gareth/andy/admin

Tried that to no avail
just tried to reset my password but it keeps saying email address doesnt match username????
I will come back tomorrow
Cheers
Karen

Offline Gareth - Harvey & Theo's Dad

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help again gareth
« Reply #3 on: October 05, 2005, 06:36:55 am »
When logging-in be sure that the url in the address bar does not have thebabywhisperer only babywhisperer, if necessary delete the the manually.

Logging on seems to default thebabywhisperer, but if you use the login option at the bottom that works fine.

Unfortunately, if you logon using thebabywhisperer it gives you the problem you've been seeing, and it's likely going to mean a cookie clean again.

Let me know how you get on :)
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Anonymous

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help again gareth
« Reply #4 on: October 05, 2005, 07:31:28 am »
in the address bar it is
http://www.babywhisperer.com
so i dont think its that?????
Oh blimy what a pickle ive got into!!!

Offline Gareth - Harvey & Theo's Dad

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help again gareth
« Reply #5 on: October 05, 2005, 08:59:18 am »
OK, I've reset your password myself, and emailed it to you, please change it as soon as you get the chance.

I've tested using IE and can login under your username.

Before entering the BW website, clear cookies and temp files, close browser, open browser and logon using the either the login at the bottom of the Forum Index, or using;

http://www.babywhisperer.com/forum/login.php

hopefully that'll sort if for you, please let me know :D
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline ktmum

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help again gareth
« Reply #6 on: October 05, 2005, 22:34:59 pm »
yay Gareth im back :D  :D  :D
Thank you soooo much
Glad i started that post about how lovely u are now :wink: