Still Confused

[Grace's Mom]

No matter what I do (what size, etc.) it will not let me change the picture on my profile. It will let me add the exact same picture to my messages, but not to my profile ().  I have the "upload my own picture" checked, but no matter what picture it never lets me post it.  If it was too big, it use to let me know that, but now it doesn't say anything, it just doesn't change it so I am not sure what the problem is.  Any thoughts?

Melissa

[Ennypen]

Hiya

Your pic might still be too big - the feature won't automatically tell you at the mo... could you attach it here so someone so I can check and arrange to have it resized for you if necessary.

It seems that a few people are having difficulty with this at the moment so I will have it checked out too in the meantime.

Helen xx

[Grace's Mom]

Here you go.  Thanks for your help. 

[Grace's Mom]

Let me try that again...the quality came out weird.

[Gareth - Harvey & Theo's Dad]

All done for you

[Grace's Mom]

Thanks...what's your trick?

[Gareth - Harvey & Theo's Dad]

Re-sizing the pic so it's no bigger than 120pixels wide and 165pixels high.  In the case of a Landscape photo that means max. width 120pixels, max height 90 pixels.

HTH

[*Nicola*]

lol it's easy when you know how

[Ennypen]

Thank you G xxx

H xx