I replied to a PM and it went to someone else with similar name??

[Nikki~]

I received a PM yesterday and hit reply with my response. However, I have just found out it went to someone else with a similar user name. Any ideas?

[Nikki~]

OK, so it just happened again with the same person - we've moved onto email instead LOL. This time I checked the person it was going to and it definitely appeared correctly, but have just checked my outbox and it has gone to the other person.

[Gareth - Harvey & Theo's Dad]

Nikki, can you pm me both usernames please so I can have look into it

[RachelC]

I've noticed this too.... just "replied to all" on a PM and this came up in the to box

"Samuel's mum", "Samuel's mum", "Carter'sMama", "jbepko"

When I sent, it said it couldn't find "samuel's mum" or "carter's mama".  I fixed it, but it's strange that I couldn't just "reply" KWIM?

[Gareth - Harvey & Theo's Dad]

Nikki's problem was slightly different to this one in that that the system was getting confused with a username and a display name being the same, yet on separate accounts

With both Samuel's mum and Carter's mum you need to try sending it without the apostrophe in the name as these are both Display Names and not Usernames.  The system sends a pm via the Username, not the display name, for some reason though the system is currently attempting to send based upon display names as well.  This will only work of course provided that the actual username is the display name without an apostrophe