Author Topic: Help - forgotten password  (Read 2500 times)

0 Members and 1 Guest are viewing this topic.

Offline Lucas & Mum

  • BW Devotee
  • ****
  • Showing Appreciation 10
  • Gender: Female
  • Posts: 423
  • Houston, we have a problem!!!
  • Location: Leicestershire, England
Help - forgotten password
« on: October 03, 2006, 08:05:16 am »
Hello, just a quick question that i hope someone can help with.  have recently changed my email address and have tried to update on the site but can't remember my password - not sure if i set one up!!!! ???
There is no secret question to help me fathom what i would have used and i have tried the obvious ones that i use regularly for other things.  Anyone know how to get a reminder sent to me
Help would be appreciated
Many thanks
Emma T x


Offline Gareth - Harvey & Theo's Dad

  • Mac Daddy
  • Resident BW Chatterbox!
  • *****
  • Showing Appreciation 218
  • Gender: Male
  • Posts: 2821
  • Location: South Wales, UK
Re: Help - forgotten password
« Reply #1 on: October 03, 2006, 08:33:18 am »
Once you change your email address your account will require re-activating by an admin anyhow (security measure).  So, pm me your new email address and I'll make the necessary changes for you, I'll then reset your password and send it to your new email address ready for the next time you log in.  Once you've logged in you can change your password again, and set up your secret question also :)

If you prefer I can change your email and leave your password as is, but I'm sure at some point you're going to need it again anyhow.  Let me know which way you'd prefer it :)
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline Lucas & Mum

  • BW Devotee
  • ****
  • Showing Appreciation 10
  • Gender: Female
  • Posts: 423
  • Houston, we have a problem!!!
  • Location: Leicestershire, England
Re: Help - forgotten password
« Reply #2 on: October 03, 2006, 10:01:15 am »
Hi Gareth, thanks for your help.  Feel so stupid but have just logged on from another pc and remembered my password.  Sorry to cause so much trouble ::)
Will now change email address and reset password to something more memorable.
Once again thanks so much for your help  :)
Emma T x


Offline Gareth - Harvey & Theo's Dad

  • Mac Daddy
  • Resident BW Chatterbox!
  • *****
  • Showing Appreciation 218
  • Gender: Male
  • Posts: 2821
  • Location: South Wales, UK
Re: Help - forgotten password
« Reply #3 on: October 03, 2006, 17:58:50 pm »
No trouble, glad you got it all worked out ;D
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005