Author Topic: Forgotten password  (Read 3456 times)

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Offline ~Emma~

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Forgotten password
« on: November 07, 2009, 10:33:31 am »
 Hi,

 Going away for a few days. I will need to log on from another computer, my pc automatically logs me in when I come to the website. I have forgotten my password, is their any way to retrieve this?

 I mean it will be 5 whole days without BW.....I might start talking in tongues or something without it!  ;D

 Any ideas?

Emma xxx

Offline Gareth - Harvey & Theo's Dad

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Re: Forgotten password
« Reply #1 on: November 07, 2009, 11:10:26 am »
There's no way to retrieve it, unless you use Firefox as your browser.  If you don't, you will need to reset your password to something memorable whilst you are away.  You will need to log out and then when you go to log back in, leave the password blank - this will allow you to follow the "Forgot your password?" link.  Please note, this is only effective if your email address in your profile is still current.  We can manually change your password for you if you get into any trouble, from there you will be able to adjust it manually in your profile :)
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005