Author Topic: forgotten password???  (Read 1026 times)

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Offline *Becky*

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forgotten password???
« on: May 14, 2011, 19:05:19 pm »
I am trying to change my username but cannot remember my password. Is there any way I can find out what it is?
thanks
Becky




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Offline Gareth - Harvey & Theo's Dad

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Re: forgotten password???
« Reply #1 on: May 14, 2011, 20:43:06 pm »
Not unless you use Firefox as your browser.  The only real option is to change your password beforehand, it's good practice to change passwords regularly anyhow :)
Gareth

Harvey - 18 Nov 2003

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Offline *Becky*

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Re: forgotten password???
« Reply #2 on: May 15, 2011, 13:46:12 pm »
so what do I do now if I need t change it - surely it will ask for my old one?




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Offline Gareth - Harvey & Theo's Dad

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Re: forgotten password???
« Reply #3 on: May 15, 2011, 16:21:45 pm »
You could log out, then use the forgotten password option, or I change your username for you and the system will automatically reset and send your password. A final option would be for me to change your password and email it to you, and you can make all further changes yourself :)

Whichever option you choose, I recommend that you ensure your email is correct in your profile .
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline *Becky*

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Re: forgotten password???
« Reply #4 on: May 17, 2011, 11:17:22 am »
yes my e-mail is correct. Please could you change my password and I will try to do it myself. thanks




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Offline Gareth - Harvey & Theo's Dad

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Re: forgotten password???
« Reply #5 on: May 19, 2011, 00:17:39 am »
OK, password has been changed, and emailed to you :)
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005

Offline Gareth - Harvey & Theo's Dad

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Re: forgotten password???
« Reply #6 on: May 19, 2011, 09:51:06 am »
I can see that you've succeeded in changing your username :)  Please ensure you change your password again - if you haven't already.  You might want to fill in the secret question area in case you forget your password again :)
Gareth

Harvey - 18 Nov 2003

Theo - 24 Dec 2005