Author Topic: I had to register a new user as I'm locked out of my old one!  (Read 578 times)

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Offline crispysage2

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I use crispysage as my user (I made crispysage2 to be able to post this...) But I would really like my profile back! The system says that my email is not associated with the user, but I have received mails in the past from the system, so I have the right address. The error occurred this way - I was asked to log in again (I usually have it on never log out) I got an error when I tried, so it said that an activation email had been sent. But I have resent the email a few times over the last 2 weeks with no result. So today I did a password reset and it says the email address is unknown. And if I try using the username for the password reset, it says that user hasn't been activated. (I have used it for about 3 yrs)

can we reactivate crispysage? Thanks!!! ;D

Offline Jaime

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Re: I had to register a new user as I'm locked out of my old one!
« Reply #1 on: June 22, 2017, 11:23:04 am »
Hmmmm.....when I search the members, there is no crispysage listed.  ???
Jaime
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Offline creations

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Re: I had to register a new user as I'm locked out of my old one!
« Reply #2 on: June 22, 2017, 12:20:37 pm »
Does this profile help Jaime?
https://babywhispererforums.com/index.php?action=profile;u=464046

Hi there crispy :)  Your profile page says you were last active on your regular account a week ago.  It's odd how the members list doesn't have you on it, some glitch perhaps.
Hope it gets sorted soon - lovely to see you back :)

Offline Jaime

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Re: I had to register a new user as I'm locked out of my old one!
« Reply #3 on: June 22, 2017, 14:02:30 pm »
Ah ha....turns out the search function doesn't work when the account is flagged.  I've learned something new!   :)

I activated the account.  Let me know if you still can't get in and I can reset the password myself. 
Jaime
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